Frequently Asked Quentions

Yes, you can amend your order until it is dispatched. Just get in touch with us! Let us know your order number and the changes you need, we will take it from there.

 

Yes, you can cancel it directly from our website until it is shipped from our warehouse, which is 4-12 hours after you place your order (not including weekends & holidays). Unfortunately, you cannot cancel it once it is shipped.

 

We always aim to make sure our customers love our products, but if you do need to return or exchange an order, we’re happy to help. Kindly use the return and exchange page for the relevant information and process.

 

Please get in touch with us. Be sure to mention the product name and size you are looking for. We will try our best to help you out!

 

We understand the importance of finding the perfect fit for your bracelets. The sizing of our bracelets varies depending on the style, with some featuring 30-31 beads for small (S) sizes and 33-34 beads for large (L) sizes.

To ensure you get the most accurate measurements, we’ve included unique size charts on each product page. This way, you can confidently select the size that suits you best.

 

In the unlikely case of a defective product, you can exchange it with a fresh product, at no cost. Kindly visit the exchanges page for more information.

 

Yes, we do offer Cash on Delivery across India.

 

We accept credit/debit cards, net banking, Paytm, UPI, and many other popular wallets such as Mobikwik, and Freecharge, Amazon Pay.

 

Yes, it is safe. We process online payments through Trusted Payment Gateways. On opting for online payment for your order, you will be redirected to our secure payment gateway to fill in your payment details.

 

If the amount has been deducted from your bank account then we would request you to wait for 24 hours as it’s usually credited back to your account. If you do not receive the amount, get in touch with us with your order number and details and we will help you out at the soonest.

 

Yes, once your order is dispatched, you will receive a tracking link via email through which you can track your order.

 

Delivery times vary depending on your location within India. Generally, orders are delivered within 3-7 business days from the date of dispatch.

 

Unfortunately, we cannot change the shipping address once the order is placed. Please ensure the accuracy of your shipping details before confirming your order.